True Network Partnership for Carrier Grade Connectivity
Partnering to Support your Expansion
Astound meets you where you are and how you want to communicate. We're focused on taking out friction points and delivering solutions to drive growth.
Listening & Discovery
Understanding the key issues that need to be solved is first, we provide supplementary network. Up front, our experts learn how your business works and provide evaluation of NNI across data centers. Getting the pulse of our clients, to implement very well, deliver on time, and set-up for our incremental revenue is how we operate.
Solutions Planning & Design
Astound is a technology solutions carrier, offering access points, lit buildings and ease of turnaround time. Technical experts building solutions together with you, for your clients’ needs. From easy quotations to construction and integration — your account manager and solutions engineering team provides a comprehensive support structure to build your trust.
Implementation
Seamless, error-free implementation from a dedicated account manager and driven by local experts, means easy of hand off to your network. We are never bureaucratic. We respect your time, while handling all the details to ensure turn-up with total quality control. We offer flexible infrastructure and expansion, where others can’t, through dark fiber delivery.
Monitoring & Maintenance
Focused on your connectivity, we care about our own network and are not overextended. Experienced staff are monitoring the infrastructure around the clock; but we’ll provide your business with fiber and freedom to run on your own, if you prefer. We pick up the phone immediately. Astound’s organizational structure is set up for superior response and support; our experts resolve issues remotely or quickly dispatch local service teams. Regular maintenance of your network ensures preemptive action on potential hazards and minimized downtime.