Skip to content
Building your order...
+

Top Support Topics

Change of Service

Changes to or questions about your existing service.

Equipment Return

We supply you with the prepaid FedEx shipping label.

Bill Pay

Five convenient ways to pay your bill.

How to Read Your Bill

So you will know exactly what you are paying for and what to expect.

MyAstound Account Portal

Simply register online to view and pay your bill. You can make one-time payments or set up automatic monthly payments directly from the checking account of your choice.

Your Account on the Go

With the MyAstound mobile app, pay your bill right from your phone, update your account information, view current and previous statements, check voicemail for all phones on your account, and review your call history for all your phones.

Quick Links

California Disaster Recovery

There are several points of relief available for our telephone customers.

911 Address Verification

It’s essential that the telephone’s address matches the physical location.

SMS Registration

10DLC text messaging lets businesses send sanctioned SMS to consumers.

Sun Outages

Outages are caused by a phenomenon called a “solar satellite interference.”

Need immediate support?

We are here to help 24/7. Talk to a support specialist: 1-833-249-2786.

Disclaimers

Not all services, speeds and product features are available in all areas. Taxes & fees apply to all services and are subject to change. All services a governed by Astound Business Solutions Terms and Conditions. Other restrictions may apply. Customer consents to texts, emails & calls by Astound for purposes relating to customer’s account.

All names, logos, images and service marks are property of their respective owners. ©2025 Astound Business Solutions, LLC. All rights reserved.