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Residential
Business
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Stay informed
with text alerts

Now, you can sign up for text alerts – the quick and easy way to receive appointment reminders and payment confirmations.

Signing up for alerts is easy:

1. Log in

The first step is to log in to your account.

self care login screenshot
sms notification tab sms notification
sms enroll

2. Enroll

Enroll in SMS alerts by clicking ‘SMS Notifications’ and enter your mobile number.

You can change your preferences at any time to manage your alerts.

3. Confirm

A confirmation message will be sent via SMS text. Reply “Y” to confirm.

text from astound

Looking for something else?

Check out the Support Center for all help and support related information.

Disclaimers

Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. All names, logos, images and service marks are property of their respective owners. Other restrictions may apply.