Astound provides a tailored all-in-one solution
The Citi Open is one of the top 20 events on the Association of Tennis Professionals (ATP) World Tour.
The tournament benefits the Washington Tennis and Education Foundation (WTEF), a non-profit organization committed to providing impactful education and athletic programs to students from the inner-city of Washington, DC. Some of the world’s best tennis champions have played this event including Arthur Ashe, Jimmy Connors, Andre Agassi and Andy Roddick.
Astound Business ensured fans were connected to the excitement on the court with our reliable, data, voice and video services.
The Challenges
- Tournament staff needed to provide fans with fast Wi-Fi, sports programming and game broadcast services.
- Coordination was needed to install temporary data and video delivery points throughout the venue.
- Responsive customer support was a priority.
The Solution
- Premium television programming broadcast at locations throughout the tournament.
- High speed internet service supported Citi Open staff operations and event attendees.
- Custom video network provided live event broadcast, video playback and scoring feed.
- Next-generation Astound Hosted Voice platform gave event staff greater mobility.
The Results:
- Data, voice and video services enhanced fan experience and supported the staff during the tournament.
- Attention to detail ensured a smooth event.
- Dedicated tech support and customer service pre-event through tournament week delivered a positive attendee experience.
Partnering to Support your Video Delivery
Astound Business meets you where you are and how you want to work. We're focused on taking out friction points and delivering video solutions to perfection. We work in hours not months without shortchanging the details.
Listening & Discovery
Understanding the key issues that need to be solved is first, we provide video transport services delivered via: Asynchronous Serial Interface (ASI), Secure Digital Interface (SDI), Uncompressed High Definition/SDI services, JPEG 2000 (J2K), 3G, 4K, video over Ethernet, 1GB/10GB/100GB Ethernet and Wavelength solutions. Up front, our experts learn how your venue and entertainment distribution works to deliver mission critical support for your high visibility video provisioning. Getting the pulse of our clients, then right fitting the solutions, and providing zero‑error transport is how we operate
Solutions Planning & Design
Meeting your needs where you are, Astound technical experts provide consultation and build for large scale venues, connectivity to affiliates, video services for content providers and shared products to carriers. A dedicated account team aligns to deliver unlimited capacity solutions tailored to your specific design requirements, adding diversity of connectivity, and ensuring scalability.
Implementation
Seamless, error-free implementation from a dedicated account manager and driven by experts, means zero‑error solutions for high bandwidth, real time video transport and broadcast. We are never bureaucratic. We respect your time, offering mission critical deployment for high visibility broadcasts. Rapid implementation timelines and above and beyond support within our NOCs exceed your expectations.
Monitoring & Maintenance
Focused on your connectivity, we care about our own network and are not overextended. Experienced staff are monitoring the infrastructure around the clock and are in tune with the sensitivity of high visibility broadcasts. Critical video services are delivered with kid gloves and Astound engineers recognize the client trust that is inherent for one time or extreme visibility events.
Growth & Partnership
Our expertise extends across industries
You need a partner who is by your side, guiding your unique organization through whatever it takes to move forward.
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Not all services, speeds and product features are available in all areas. Taxes & fees apply to all services and are subject to change. All services a governed by Astound Business Solutions Terms and Conditions. Other restrictions may apply. Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. DOCSIS 3.1 modem with 2.5GE physical LAN port is required for 1 Gigabit speeds and higher. Learn more on why speeds may vary. To view Astound’s FCC Network Management Disclosure see below. Modem required for Internet service. Wi-Fi Security provided by eero. ±Astound Internet is powered by fiber and connected to the premises via coaxial connection or fiber, where available. Delivery methods may vary by area.
TV rates are not promotional and are subject to change. Availability of channels, packages, TV tiers and other offerings may vary by location and is subject to change. Any additional services (such as equipment, add-on channels and other tiers of service) are subject to additional charge & regular increases. Minimum internet speed of 250 Mbps is required for Business TV service. Programming subject to change; availability may differ by location; certain on demand, events and pay-per-view titles are available an addt’l cost. High definition may not be available in all markets. Refer to your on-screen guide for details.
Available phone services may vary based on market and location. Additional charges apply to new or moved phone jacks and may apply to additional cable jacks as well as custom or non-standard installation work. Other restrictions may apply. Read phone equipment and battery backup details. CA/OR RESIDENTS: pricing for phone does not include 2% Regulatory Administration Fee.
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