Benefits of Astound’s Government Solutions
Partnering to Solve Your Complexities
Astound Business meets you where you are and how you want to communicate. We're focused on taking out friction points and delivering solutions that scale.
Listening & Discovery
Understanding the key issues that need to be solved is first, we won’t sell you a fixed set of products. We listen and provide a diversity of connectivity solutions aligned to your specific needs. Up front, our experts map your footprint, to uncover efficiencies across town/county, state or Federal systems. Getting the pulse of our clients, then right fitting the solutions, and delivering on time is how we operate.
Solutions Planning & Design
Meeting your needs where you are, technical experts provide unique solutions by creating a project plan that covers scope, timing, cost and execution. A dedicated account team pulls passings and opportunities along the entire route, for all your facilities. From kick-off to site survey to construction and integration — your account manager and engineering team provide the best possible technical solutions for your holistic organization.
Implementation
You’ll receive end-to-end build management from a dedicated account manager and comprehensive implementation driven by local experts. We are never bureaucratic. We respect your time, while handling all the details. We offer flexibility in infrastructure and expansion, where others can’t, through dark fiber delivery.
Monitoring & Maintenance
Focused on your connectivity, we care about our own network and are not overextended. Experienced staff are monitoring the infrastructure around the clock and we adhere to the FCC’s TSP service priorities. We pick up the phone immediately. Regular maintenance of your network, ensures preemptive action on potential hazards and minimized downtime. Astound’s organizational structure is set up for superior response and support.