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Artificial Intelligence: The Future of Customer Service

Online stores and service portals are always open, and customers from around the world expect someone – or something – to be there to help them 24×7. The problem is that most businesses do not have the resources to staff around-the-clock live customer support.

That’s where AI comes in.

Download this white paper to learn how AI is being used in customer service applications to increase agent productivity and customer retention at a fraction of the cost of adding more live agents.

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Comprehensive Voice Solutions

Reliable communications are crucial to the operation of your business. Your needs are our priority. Astound offers cutting-edge voice solutions right fit to you.

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Stay informed and stay competitive

See more articles on technology and best practices that can impact your business.

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Not all services, speeds and product features are available in all areas. Taxes & fees apply to all services and are subject to change. All services a governed by Astound Business Solutions Terms and Conditions. Other restrictions may apply. Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. DOCSIS 3.1 modem with 2.5GE physical LAN port is required for 1 Gigabit speeds and higher. Learn more on why speeds may vary. To view Astound’s FCC Network Management Disclosure see below. Modem required for Internet service. Wi-Fi Security provided by eero. ±Astound Internet is powered by fiber and connected to the premises via coaxial connection or fiber, where available. Delivery methods may vary by area.

TV rates are not promotional and are subject to change. Availability of channels, packages, TV tiers and other offerings may vary by location and is subject to change. Any additional services (such as equipment, add-on channels and other tiers of service) are subject to additional charge & regular increases. Minimum internet speed of 250 Mbps is required for Business TV service. Programming subject to change; availability may differ by location; certain on demand, events and pay-per-view titles are available an addt’l cost. High definition may not be available in all markets. Refer to your on-screen guide for details.

Available phone services may vary based on market and location. Additional charges apply to new or moved phone jacks and may apply to additional cable jacks as well as custom or non-standard installation work. Other restrictions may apply. Read phone equipment and battery backup details. CA/OR RESIDENTS: pricing for phone does not include 2% Regulatory Administration Fee.

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