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Award-winning provider offers new supercharged gigabit+ speeds and TV streaming application bring content, choice, and control for customers

Princeton, N.J. – August 9, 2022 – Astound Broadband (Astound), the sixth-largest U.S. cable provider, powered by leading regional providers RCN, Grande Communications (Grande), Wave Broadband (Wave) and enTouch Systems (enTouch), today announced the nationwide launch of its supercharged internet download speed of up to 1200 Mbps / up to 50 Mbps upload. This brings some areas of the U.S. access to the fastest connectivity speeds available to-date and is the first major product launch since RCN, Grande, Wave and enTouch joined forces under the Astound Brand earlier this year.

Alongside the enhanced 1.2 Gigabit speed, the award-winning company is also unveiling their new streaming application, Astound TV+ app. When paired with the company’s IPTV video service, customers will be able to download the Astound TV+ app for free. When connected to WiFi, a user can stream live TV and free On Demand programs in and out of the home, as well as a variety of platforms, including iOS or Android phones and tablets, including select Android TVs, Apple TVs, Fire TV devices via astoundtv.com.

“These innovative options provide customers with what they want most – optimal speed, more content, and even better choice and control,” said Jim Holanda, CEO of Astound Broadband. “The introduction of 1.2 Gigabit speed offers optimal performance with greater capacity for working, streaming, learning, gaming, conferencing and more. The new Astound TV+ app is also a great complement to our suite of TV and Internet offerings, giving customers more options for accessing and enjoying entertainment on their devices. These new products continue to deliver the best experience for our customers supported by an award-winning customer service team.”

More About Astound TV+ App* features:

• Subscription to Astound TV (IPTV) service is required to access the app
• Watch live TV & recordings on supported devices in or out of the home
• Stream on 5 devices simultaneously; register up to 12 devices
• Bring your own supported device – download the app to Android, Apple and Fire TVs
• Start Over – start a show over from the beginning, even if it’s currently airing
• Catch Up – Watch a program that aired up to 3 days ago
• Schedule DVR recordings (up to 125 hours included)
• Integrated search across live TV, On Demand, recordings and streaming apps

Astound’s 1.2 Gigabit is available now for new customers across Astound’s serviceable markets. The Astound TV+ app is also available across the majority of Astound’s expanded footprint and will be rolled out to remaining areas by the end of the summer. To learn more about these services, operating requirements, supported devices, and terms & conditions, please visit astound.com.

*Astound TV+ app only available to customers who have at least one Android set-top box rental. Access to cloud DVR only available for residential customers. Subscription to video service from Astound Broadband powered by RCN, Grande, enTouch or Wave is required.

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About Astound Broadband

Astound Broadband (astound.com) is the sixth largest cable operator in the U.S., providing award-winning high speed internet, broadband communications solutions, TV, phone services and fiber optic solutions for residential  and business customers across the United States. Astound Broadband is comprised of organizations formerly  known as RCN, Grande Communications, Wave Broadband, and enTouch. The company services Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, DC, Texas, regions  throughout California, Oregon and Washington.

The Literacy Center, Boys & Girls Clubs of Easton, Bethlehem and Allentown, and the Community Action Agency of Delaware County (CAADC) received funding from local broadband provider to further support community programs

Lehigh Valley, PA – May 2, 2022 – Astound Broadband (Astound) Powered by RCN has donated a total of $160,000 to local area non-profits throughout the month. Recipients of Astound Broadband’s donations include The Literacy Center in Allentown, the Boys & Girls Clubs of Easton, Bethlehem, and Allentown, and the Community Action Agency of Delaware County (CAADC) in Boothwyn.

Astound Broadband has been part of the Lehigh Valley and Delaware County community for years, both as an employer and as an internet, TV, and phone provider to residents and businesses in the region. Astound is dedicated to its employees and communities in ensuring equitable opportunities for all, in consideration of gender, ability, religion, orientation, or socioeconomic, racial, and ethnic backgrounds. The partnerships with The Literacy Center, Boys and Girls Clubs, and CAADC helps assure success is achievable for every member of these communities. The funds recently donated will help support the mission of each non-profit that are in line with values that Astound Broadband wholeheartedly supports – literacy opportunities, mentorship programs for youth, housing, food security and social services for all.

“As co-chair of the Diversity Advisory Group at Astound Broadband, I can confirm we value inclusion across our business and service programs we support, helping to provide equitable opportunities for residents in Lehigh Valley and Delaware County,” said Sanford Ames Jr., SVP & General Manager of Astound Broadband Pennsylvania. “We want to thank the Boys and Girls Clubs, CAADC and The Literacy Center for their dedication and hard work in providing services that are critical for our communities. We look forward to continuing to support these organizations that provide life skills, learning and mentoring opportunities as well as a sense of belonging and inclusion.”

Astound continues to be powered by passionate local teams, dedicated to the people and communities it serves, bringing customers astounding services and products.

To learn more about Astound Broadband, please visit https://www.astound.com/.

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About Astound Broadband

Astound Broadband (astound.com) is the sixth largest cable operator in the U.S., providing award-winning high speed internet, broadband communications solutions, TV, phone services and fiber optic solutions for residential  and business customers across the United States. Astound Broadband is comprised of organizations formerly  known as RCN, Grande Communications, Wave Broadband, and enTouch. The company services Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, DC, Texas, regions  throughout California, Oregon and Washington.

Princeton, N.J. – March 1, 2022 – Astound Broadband (Astound), the sixth-largest U.S. cable provider, powered by leading regional providers RCN, Grande Communications (Grande), Wave Broadband (Wave) and enTouch Systems (enTouch), is waiving customer fees associated with calling Ukraine from the United States. Starting February 28th, international calling charges for Astound Broadband phone customers will be waived when calling Ukraine through March 31st.

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About Astound Broadband

Astound Broadband (astound.com) is the sixth largest cable operator in the U.S., providing award-winning high speed internet, broadband communications solutions, TV, phone services and fiber optic solutions for residential  and business customers across the United States. Astound Broadband is comprised of organizations formerly  known as RCN, Grande Communications, Wave Broadband, and enTouch. The company services Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, DC, Texas, regions  throughout California, Oregon and Washington.

Eligible participants can enter sweepstakes for a chance to win weekly, monthly, and ‘grand’ prizes

Princeton, N.J. – February 9, 2022 – Astound Broadband (Astound), the sixth-largest U.S. cable provider, powered by leading regional providers RCN, Grande Communications (Grande), Wave Broadband (Wave) and enTouch Systems (enTouch), has announced the opening of its Astounding Mega Giveaway customer sweepstakes.

Through March 31, 2022, both existing and non-current residential customers can submit entry to the giveaway for a chance to win a host of exciting weekly, monthly, and grand prizes, including a virtual reality (VR) headset, 4K UHD Smart TV, a number of popular headphones, streaming devices, cookware and gift cards ranging from $50-$1,000 and much more.

All sweepstakes entries must be made by completing the online entry form. All entrants are required to provide valid, up-to-date contact information to be eligible for the giveaway prizes. By entering the Astounding Mega Giveaway, all qualified submissions become eligible to win a prize. As for prizes, “Weekly Winners” will be selected on or about February 7, February 14, February 21, February 28, March 7, March 14, March 21, and April 1, 2022. “Monthly Winners” will be selected on or about March 1, and April 1. “Grand Prize Winners” will be selected on or about April 1, 2022. Winners will receive an email and/or phone call within 48-72 hours of selection.

Last month, the company’s regional brands (RCN, Grande, enTouch, Wave, Digital West) united under the name Astound Broadband (Astound), which reflects both the evolution of the company as well as its vision for the future. Astound Broadband is at the forefront of the residential connectivity transformation, providing customers award-winning services in eight of the top ten metro areas in the country. Motivated by accolades that focus on meeting and exceeding customer needs, the Astound Broadband name demonstrates the company’s dedication to continuing to astound customers, every day.

To see the full list of prizes, official rules, and sweepstakes details, visit astound.com/mega-giveaway.

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About Astound Broadband

Astound Broadband (astound.com) is the sixth largest cable operator in the U.S., providing award-winning high speed internet, broadband communications solutions, TV, phone services and fiber optic solutions for residential  and business customers across the United States. Astound Broadband is comprised of organizations formerly  known as RCN, Grande Communications, Wave Broadband, and enTouch. The company services Chicago, Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, DC, Texas, regions  throughout California, Oregon and Washington.

The unified customer-focused brand serves eight of top 10 metro markets in U.S.

PRINCETON, N.J – January 12, 2022 – RCN, Grande, Wave, enTouch and Digital West, who together form the  sixth largest U.S. internet, TV and phone operator, announced plans to transition its regional brands to Astound  Broadband (Astound) effective immediately. Astound Broadband serves eight of the top ten metro markets with  continued focus on customer service and providing critical infrastructure to local communities. Astound  Broadband reflects both the evolution of the company as well as its vision for the future.  

“This is an exciting time for our company with our new name solidifying our commitment to ‘astound’ our  customers each and every day through our national fiber-rich network, fast reliable service, mission-critical  connectivity, and award -winning customer service,” said Jim Holanda, CEO of Astound Broadband. “Keeping  ourselves grounded in our deep-rooted focus on customer service is at the core of what we do. We’ve been part  of our local communities for years. Our dedicated teams will continue to serve the areas where they live and  work. “ 

Starting today and throughout the coming weeks, Astound will systematically update the branding of all its  properties and assets, ranging from vehicles and signs, to websites, collateral, uniforms, and more. To  emphasize strong continued regional service focus, each entity will retain sub-brands under the Astound  umbrella with Astound Broadband powered by RCN, in the Northeastern US, Astound Broadband powered by  Grande in Texas and Astound Broadband powered by Wave, on the West Coast. Recently acquired systems  Harris Broadband in Central Texas and WOW!’s Illinois, Indiana and Maryland markets will follow by mid-year.  

For business services, the combined companies will be unified as Astound Business Solutions. With 31,000 route  miles of fiber across the country, the company will continue to fuel innovation and meet customer needs  including alternate fiber paths to protect against loss of data or workflow during an outage, essential for small  and enterprise businesses. 

Astound Broadband reflects years of accolades achieved under Holanda’s management team that oversees the  regional operations. The most recent awards include PCMag’s 2021 Readers’ Choice Awards, PCMag’s 2021 Business Choice Awards, PCMag’s 2021 Fastest ISPs of 2021, and U.S. News & World Report’s Best Internet  Service Providers of 2021 list. Motivated by accolades that focus on meeting and exceeding customer needs,  the Astound Broadband name demonstrates the company’s dedication to continuing to astound customers,  every day. 

Astound Broadband’s customer service team will continue to serve customers with 24/7/365, access to virtual call centers located across the nation. Customers will continue to have access to the company’s variety of high speed communication offerings, all existing services without interruption. Astound Broadband is at the forefront  of the residential and business connectivity transformation, providing customers award-winning services across  the country. Astound Broadband and Astound Business Solutions provide services in eight of the top ten metro  areas in the U.S. To learn more, please visit astound.com.  

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About Astound Broadband 

Astound Broadband (astound.com) is the sixth largest cable operator in the U.S., providing award-winning high speed internet, broadband communications solutions, TV, phone services and fiber optic solutions for residential  and business customers across the United States. Astound Broadband is comprised of organizations formerly  known as RCN, Grande Communications, Wave Broadband, and enTouch. The company services Chicago, 

Indiana, Eastern Pennsylvania, Massachusetts, New York City, Maryland, Washington, DC, Texas, regions  throughout California, Oregon and Washington.