How eero Internet Backup keeps your home connected

The key features of eero Internet Backup that allow it to provide internet backup when you need it include:

The internet backup system supports multiple backup options, providing a safety net for your home network. It operates wirelessly, requiring no additional cables or physical connections to connect to the alternative sources.

With eero Internet Backup, you can manage device access by prioritizing those maintaining internet access during backup, such as workstations, smart home devices and security systems. The prioritization capability lets you configure the essential devices to receive internet access and helps manage network resources by deprioritizing idle and bandwidth-heavy devices.

Setting up eero Internet Backup is straightforward using the eero app on your mobile phone. You can customize backup options and manage which devices will access the backup networks. The system’s design allows it to automatically transition between your primary connection and backup networks without any manual involvement.

After setting up a backup internet source, test the connection:

1. From the Internet Backup menu, select Backup test.
2. Choose one of the networks you want to test if you configured multiple backup networks.
3. Tap on Test backup. A prompt will inform you that your eero network will be unavailable for a few minutes during the test.
4. Tap Continue to run the test.
5. The test will determine if your backup network can serve as a backup connection for your eero router. Once the test is complete, you’ll see details, including the date and time of each backup connection test.

1. Go to Settings and select Devices.
2. Tap on a device’s blue check mark to disable its backup network access or disable access to all devices. Then, select the individual devices you want to have backup internet access.

Consider the following tips if you encounter any of the these issues during setup:

Before you set up eero Internet Backup, ensure that:

• Your mobile device has an up-to-date eero app.
• The eero router’s firmware is up-to-date.
• You have an eero Plus subscription, which includes the eero Internet Backup feature.
• The eero mesh network is running on compatible devices, including eero 6, eero Pro, eero 6+, eero Pro 6, eero Pro 6E, eero PoE 6, eero Max 7, eero Outdoor 7, Ring Alarm Pro and eero Beacon.

If your eero app does not detect your backup network:

• Ensure your mobile hotspot or nearby WiFi connections are active and within range.
• If you use your mobile hotspot, restart your phone or reboot the backup WiFi router to refresh the connection.
• If automatic network discovery fails, manually enter the backup network’s details into the app.

While eero routers support speeds up to 9.4 Gbps, your backup connection’s performance ultimately determines signal strength, speed and reliability. Mobile hotspots and cellular backups often have lower speeds, bandwidth and higher latency compared to a secondary WiFi network, which can impact high-bandwidth activities like 4K streaming and competitive gaming.

• Position your eero devices within range of your backup connection.
• Check signal strength indicators when choosing backup networks.
• Consider connecting a high-speed secondary WiFi connection as backup instead of a mobile hotspot.
• If using a mobile hotspot, ensure your mobile device has adequate cellular coverage within your location.
• Disable access to high-bandwidth devices and idle devices.

Your household enjoys reliable and safe internet connectivity with eero mesh WiFi and eero Secure. The eero Mesh WiFi system ensures comprehensive coverage throughout your home, while eero Secure provides active threat monitoring and protection, ad blocking, content filtering and protection for your network and devices.

Combining Astound Mobile’s 5G network with eero Internet Backup enhances internet reliability, as your devices remain connected even during outages. When your primary internet fails, the system automatically switches to the 5G network, meaning you can continue to stream, work or game without interruptions.

When you subscribe to this bundle, you get a one-year free subscription for one line of unlimited mobile service, providing an ideal and cost-effective combination of high-speed internet, extensive WiFi coverage and reliable backup connectivity, all under one plan.

eero Internet Backup maintains your connectivity even during unexpected internet disruptions. Its user-friendly setup via the eero app, real-time network monitoring and immediate switching to backup connections minimizes hassle while ensuring reliability and consistent connectivity.

With eero Plus, you can access advanced security features, such as real-time active threat protection against malware, spyware and phishing attempts, ad-blocking, content filters, password protection and VPN.

This service is valuable for users who prioritize consistent, uninterrupted internet connections, including remote workers, homes with multiple devices (like smart home devices and security systems) and those in areas prone to frequent internet outages. If you want a worry-free internet experience with an automated outage safety net, eero Internet Backup is a worthwhile investment.