Why choose Astound Phone?
Crystal-clear calls, solid reliability, and a full suite of features that make working from home and staying in touch easier than ever. Astound’s nationwide calling phone plan gives you the quality, convenience, security and value you should expect from a full-feature home phone service. Get peace of mind of being reachable when you need it most.
Shop phone plans in New York
Say bye-bye to robo-calls
Block unwanted calls from telemarketers and robo-callers with Nomorobo – which uses a list of phone numbers from the FCC Do Not Call list to block suspected calls.
*Not all phone features are available in all areas.
Benefits that have everyone talking
Privacy
Eliminate telemarketing calls
Freedom
Flexibility in calling, voicemail and more
Quality sound
Crystal clear connections run on advanced phone networks
Safety first
Emergency/911 foundation when needed
Economical
Low cost plans with no contracts
International calling
Connect to over 200 countries
See it all in the app
See who called, manage your preferences, and receive notifications from any of your devices, anwhere you’re travelling.
Take calls on whichever line you want
The Simultaneous Ring feature – we call it SimRing – puts incoming calls through to your cell phone or work phone, so you can take them on whichever line you choose.
*Not all phone features are available in all areas.
Keeping community connected
Since 1985, the Lifeline program has provided a discount on phone service for qualifying low income consumers to ensure that all Americans have the opportunities and security that phone service brings.
*Available in select areas.
Frequently asked questions
Does Astound Broadband offer unlimited calling plans in New York?
Yes. With Astound Nationwide Calling phone plan you can make as many local or long-distance calls as you want, for a flat monthly rate.
Does Astound offer international calling plans in New York?
Yes. There are three options for international calling plans. Global Saver Calling Plan has capped number of calling minutes and you choose when and where you want to call. The MiTelefono plan offers calling to 23 Latin American countries. Per-Minute International Calling covers over 200 countries with affordable calling rates.
Is there a minute cap on calling?
No. For Astound Broadband’s Nationwide Calling Plan, there is no cap on your calls within the United States.
Robo calls are horrible! How do I get rid of robo calling?
Spam or robo-callers are a real problem. Block unwanted calls with Nomorob feature. This feature uses a list of phone numbers from the FCC Do Not Call list to block suspected calls.
Is home phone worth it for working from home or telecommuting?
Enjoy the crystal-clear and reliable connections you get from a landline and the convenience and control you get with the most popular and useful features at your fingertips.
Can I take my calls on the road when away from my home office?
Yes. With the Simultaneous Ring feature incoming calls can simultaneously ring to multiple phone numbers so you can take calls from anywhere on any phone you want.
How do I control the settings of my home phone?
It’s easy to set-up and control your home phone settings. Manage your home phone settings all from your smart devices, or online with your computer, from anywhere. See who called, listen to voice mail, set call preferences, receive notifications, manage contacts and much more.
*Internet speeds may vary & are not guaranteed. Certain equipment may be required to reach advertised speeds. DOCSIS 3.1 modem with 2.5GE physical LAN port is required for 1 Gigabit speeds and higher. See astound.com/yourspeed for why speeds may vary. To view Astound’s FCC Network Management Disclosure see astound.com/policies-disclaimers. Modem required for Internet service. No contract required. Subject to availability. Offer valid only for new residential Astound customers or previous customers with an account in good standing who have not had Astound service within the last 60 days. Limited time offer, subject to change without notice. Advertised promotional pricing valid for 24 months from service start date, subject to change thereafter. Unless otherwise specified in the offer details, price does not include Network Access & Maintenance Fee of up to $16.93/mo, subject to change. This fee is neither government-mandated nor a tax, fee or surcharge imposed by the government; it is a fee that Astound assesses & retains. At Astound’s discretion, the Network Access and Maintenance Fee may be waived or discounted. Additional fees apply for taxes and surcharges, and are subject to change. For details about fees & taxes visit astound.com/fees. Offer includes a monthly discount for enrollment in both automatic payments (autopay) & paperless billing (e-bill). Discount of $10 applies with automated bank account deduction or a discount of $5 applies with automated credit/debit card payment. Valid email address required. Must enroll in autopay and e-bill within 30-days of placing the order. Without enrollment, the discount does not apply. Discount appears on bill within 3 bill cycles after enrolling. If either autopay or e-bill is canceled, services are changed, or the account is not in good standing, then the monthly discount will be discontinued. Modem & standard home Wi-Fi equipment included. Regular rates apply after promotional period ends. Astound Mobile requires Astound Internet service for initial activation. Max 5 lines. Equip., int’l. & roaming charges, taxes & fees, & other charges extra, & subj. to change. Astound is not liable for any disruptions, failure or interruption of service nor makes any guarantee of service such as network outages. An increased charge will apply if Astound Internet service is not maintained. Mobile service only available in states Astound operates in. Pricing subject to change. In times of congestion, data may be temporarily slowed. After monthly threshold is reached, 1.5GB & 3GB data plans will be capped; Unlimited & Unlimited Plus speeds reduced to 768 Kbps. No rollover data. Additional data can be purchased for $10 per Gig. Coverage not available in some areas. Some uses may require a certain plan or feature. Astound Mobile Services provide broadband Internet access service (“BIAS”) bundled with data, voice, texts, and short message service (“SMS”). No early termination fees apply in the event service is terminated in advance of the promotional end date. Customer is responsible for any accrued service charges in the event service is canceled. Subject to credit check. A one-time activation fee of $14.99 (in addition to your installation fees) will be charged. Non-standard installation may require additional outlet & fees. All services are governed by the Astound Customer Terms & Conditions that can be found at astound.com/policies-disclaimers. Not all services & speeds are available in all areas. Other restrictions may apply. All names, logos, images, & service marks are property of their respective owners. ‡Astound Internet is powered by fiber and connected to the premises via coaxial connection. **Amazon.com is not a sponsor of this promotion. Except as required by law, Amazon.com Gift Cards (“GCs”) cannot be transferred for value or redeemed for cash. GCs may be used only for purchases of eligible goods on Amazon.com or certain of its affiliated websites. GCs cannot be redeemed for purchases of gift cards. Purchases are deducted from the GC balance. To redeem or view a GC balance, visit “Your Account” on Amazon.com. Amazon is not responsible if a GC is lost, stolen, destroyed or used without permission. For complete terms and conditions, see www.amazon.com/gc-legal. GCs are issued by ACI Gift Cards, Inc., a Washington corporation. All Amazon ™ & © are IP of Amazon.com, Inc. or its affiliates. No expiration date or service fees. ©2024 Astound Broadband. All rights reserved.
When calling the Bahamas, Bermuda, Jamaica, Trinidad/Tobago and the Dominican Republic, dial 1 + Area Code + the number.
When calling all other countries, dial 011 + Country Code + Phone Number
Not all phone services are available in all areas. Calls to international countries will be rated on a per-minute basis. Astound does not provide Caller ID equipment. Additional charges apply to new or moved phone jacks and may apply to additional cable jacks as well as custom or non-standard installation work. Other restrictions may apply.