WOW! Email Accounts
Your email account is going away. Read here for more information.
What is happening?
Email addresses from your previous broadband provider, WOW!, will no longer be active.
When will this change occur?
All customers’ WOW! email accounts will be closed as of May 1, 2025.
Who is affected?
Anyone with a WOW! email account will be part of this change.
I have an ‘Astound.net’ email account, will this be affected?
No, anyone with an ‘Astound.net’ account will not be affected.
Can I get an Astound email account?
Yes, if you contact our Care team at 1.800.427.8686 or chat with us online at astound.com, we can get you set up with an “Astound.net’ email account.
Will I lose my emails?
After 5/1/2025, you will no longer have access to your WOW! email account, so emails not forwarded to another email account will be lost.
Will I be able to access my WOW! email?
For a limited period of time, you will still be able to access your WOW! email inbox. After 5/1/2025, you will no longer be able to login to the WOW! email account.
Will I need to change my login for third-party apps?
Yes, if you use your WOW! email address to login into third-party sites such as your bank, healthcare provider, streaming services, shopping sites, etc., you will need to update your email address before 5/1/2025 so you may continue to receive emails from these businesses/services.
